The Design of 4chan
Designing for Engagement
We are currently seeing the results of social media’s algorithm and its overwhelming production of fascists. We can pretend that it’s not a suprise, but, with intellectual honesty, we never ask “Why not?” We all say we saw it coming and we all have something to say about human nature and The AlgorithmTM, but I intend to expand my scope to the design of these interactions themselves. For this, we have to look at the capitalists who run these organizations and what they decide their KPI (key performance indicator) usually is: Engagement
“Engagement” is a deliberately vague, nebulous word that can mean whatever the shareholders for that quarter want it to mean, but it consistently comes down to 4-5 metrics:
- follows
- for seeing posts from the author more often
- shares
- for spreading posts to more people
- comment
- audience interaction
- likes
- signifier of preference
- views (for time based media platforms)
- signifier of choice
This seems like it makes sense, right? This does, in fact, show descending levels of engagement, right? You may have noticed something. A like is the only thing that actually signifies preference for something you want to see more of. It is more than possible to view, comment on, and share a post you don’t like from an author you follow whom you loathe. Even in Facebook’s reactions, the simple like, carries the least weight, especially the sad and angry, two things we (hopefully) want less than things we like and love. So why do likes get the least weight?
Well liking something proves that the user engaged with the post, but not the social media platform itself. So the goal isn’t to provide you with things that you enjoy, it’s to get you be on the site as often as possible. That is why there is such a comical disproportionate weight of comments[^1].
The Comment Section
i come back sometimes weeks later to continue a debate with someone who doesn’t trust Wikipedia
original post melts away, loosly related until the topic couldn’t been on any other forgetable post that I ceased to care about seconds after my first comment to someone else’s comment.
we all move on as if it never happened and I never see them again unless they, for some reason, followed the author I did just to have the same three “debates” over again ad nauseum. I’d recognize their profile pic and roll my eyes, debating to myself if I am boared enough to debate them.
but most of these guys are from sockpuppet accounts with bullshit names and pics that are seemingly random, but have the same few trends as you see more and more.
In other words, most of these people are anonymous
UNFINISHED ARTICLE. COME BACK LATER
# Case Study
[^1]: https://knightcolumbia.org/content/understanding-social-media-recommendation-algorithms
